Clinical Operations Manager

The Ribbon is hiring a passionate Clinical Operations Manager with demonstrated oncology clinical experience, interacting directly with cancer patients, to join our team. In this role, you'll have the opportunity to cover all clinical aspects of our work, including directly interacting with patients and researchers, reviewing clinical records, structuring key data elements, and building a clinical repository to fuel insights and decision-making for The Ribbon platform and our partners.

What you'll work on:

Managing the medical records retrieval and clinical abstraction process to deliver to our patients and constructing the foundation of a growing database for cancer

Act as the primary point of contact for all clinical interactions with our patient user base, including responding to and maintaining a log of patients’ clinical questions, and soliciting oversight from medical advisors as appropriate

Working with the product and business development teams to develop, pilot, and manage clinical trials and/or commercial studies

Serving as the trial lead to manage the day-to-day operations of clinical trials, in close coordination with the company leadership and the trial principal investigators/ coordinators

Working with the medical, product, and engineering teams to translate clinical guidelines and clinical trials information into clinical and matching algorithms, as well as patient-driven product experiences

Conducting and publishing research studies with the aim to advance research and awareness of treatment gaps and disparities

Handling team requests and queries, providing clinical expertise, and fielding specific abstraction questions

Working with multiple data sources and formats to support report and insight generation

Developing and maintaining abstraction guidelines and rules by writing and updating SOPs

Maintaining abstraction quality by developing, interpreting, and tracking standards for accuracy of data

What we're looking for:

CTR, LPN, BSN, or MSN or deep clinical data experience (data managers, clinical monitors, CRAs, CRCs) preferred

3+ years experience in a clinical or research setting with a focus on oncology

Experience working directly with cancer patients across a wide variety of issues

Knowledge of medical and genomic terminology, medical abbreviations, and pharmacy terms

Excellent interpersonal, written, and verbal communication skills

Ability to work efficiently under time constraints

Strong analytical skills with high proficiency in Excel and Google Suite

Strong leadership skills, ability and willingness to work in an agile and expanding team environment

Data Quality Assurance (QA) / auditing experience is a plus

You're a good fit if you're a:

Confident leader

Energetic spirit

Insightful thinker

Thoughtful do-gooder

Caring human

What you'll find here:

Purpose: If you gain strength from doing important work, you belong on our team.

Challenge: We’re improving the lives of people who need us. We have big challenges ahead and the motivation to overcome them.

Trust: We’re building a culture of independence. That means we’re going to trust and support you in making the right decisions.

Transparency: You need to see the whole picture if you’re going to make an impact.

We are committed to building a diverse team that represents a variety of backgrounds, viewpoints, and skills. We believe that the more inclusive we are, the better the products we build will be.The Ribbon is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by local law.

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Principal Software Engineer

The Ribbon is looking for a Principal / Senior Staff Engineer to take a hands-on leadership role on key projects within the engineering team. This position should expect to ramp up and adopt significant ownership responsibilities in the first few months. The Ribbon is expanding quickly and has tech lead opportunities on a number of new and existing projects.

What you'll work on:

Providing technical and architectural leadership

Leading teams of fellow engineers including mentorship of new teammates

Delivering high-quality solutions and ensuring that best practices and sound engineering principles are applied in all phases of the software development life cycle

Working closely with cross-functional teams to design, architect, and implement new products and features

Leading all phases of the product development lifecycle (conception, design, build and scale)

Driving your ideas and helping define and evolve the technical roadmap

Contributing to all areas where software is needed: backend, frontend, back office, data warehousing, reporting, etc.

Promoting teamwork, research cutting-edge technology, and create a work atmosphere that encourages continuous innovation

What we're looking for:

10+ years of software engineering experience

Deep knowledge of computer science, data structures, algorithms, and software design

A strong communicator, capable of leading progress on a team through collaboration and influence

Comfort with having technical, product, and business discussions

An ability to give thoughtful feedback, nurturing a rigorous engineering environment, and providing context for team members to grow.

Bachelor's degree or higher in Computer Science

Nice to have:

Experience with Node/Typescript/React/React Native

Experience with AWS

Experience architecting performant large scale products and systemss

You're a good fit if you're a:

Confident leader

Energetic spirit

Insightful thinker

Thoughtful do-gooder

Caring human

What you'll find here:

Purpose: If you gain strength from doing important work, you belong on our team.

Challenge: We’re improving the lives of people who need us. We have big challenges ahead and the motivation to overcome them.

Trust: We’re building a culture of independence. That means we’re going to trust and support you in making the right decisions.

Transparency: You need to see the whole picture if you’re going to make an impact.

We are committed to building a diverse team that represents a variety of backgrounds, viewpoints, and skills. We believe that the more inclusive we are, the better the products we build will be.The Ribbon is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by local law.

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Software Engineer

The Ribbon is seeking a Software Engineer to take a founding position on our engineering team. You should have a high degree of comfort developing high-quality, lovable experiences and robust, scalable systems.

What you'll work on:

Work closely with cross-functional teams to design, architect, and implement new products and features

Execute and drive all phases of the product development lifecycle (conception, design, build and scale)

Drive your ideas and help evolve the technical roadmap

Contribute to all areas where software is needed: backend, frontend, back office, data warehousing, reporting, etc.

Regularly communicate with other engineers, team leads, and executives

Promote teamwork, research cutting-edge technology, and create a work atmosphere that encourages continuous innovation

What we're looking for:

2+ years of full-time hands-on engineering experience

Experience with TypeScript, JavaScript, React, React Native, and/or Node

Competency in data structures, algorithms, and software design

Eagerness to work in a full-stack, collaborative environment

Familiarity with AWS

Bachelor’s degree or higher in computer science or engineering

You're a good fit if you're a:

Confident leader

Energetic spirit

Insightful thinker

Thoughtful do-gooder

Caring human

What you'll find here:

Purpose: If you gain strength from doing important work, you belong on our team.

Challenge: We’re improving the lives of people who need us. We have big challenges ahead and the motivation to overcome them.

Trust: We’re building a culture of independence. That means we’re going to trust and support you in making the right decisions.

Transparency: You need to see the whole picture if you’re going to make an impact.

We are committed to building a diverse team that represents a variety of backgrounds, viewpoints, and skills. We believe that the more inclusive we are, the better the products we build will be.The Ribbon is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by local law.

Apply Now

Senior Product Manager

The Ribbon is hiring a Senior Product Manager with B2B experience to help lead our health care product offerings. You'll work with cross-functional teams of engineers, designers, data scientists, and analysts to help build our suite of products. We're looking for an entrepreneurial product manager, who values moving quickly and can help innovate and coherently drive product initiatives across the company.

What you'll work on:

Identifying opportunities in our B2B web and mobile products and build consensus around roadmaps and how to evaluate success

Driving the identification of significant opportunities, and driving product vision, strategies and roadmaps in the context of broader organizational strategies and goals

Maximizing efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm

Understanding our strategic and competitive position and delivering products aligned with our mission and recognized as best in the industry

Incorporating data, research, and market analysis to inform product strategies and roadmaps

What we're looking for:

5+ years of product leadership on building and shipping health care B2B applications or software that encompass an end-to-end experience within a large-scale, ambiguous domain

Healthcare experience working with pharmaceutical companies, providers, and / or payers

Experience of going through a full product lifecycle, integrating customer feedback into product requirements, user acquisition, and usability, driving prioritization and pre/post-launch execution

Experience defining vision and strategy for a product

Nice to have:

Experience creating examples through wireframes and mockups

Some experience in bioinformatics / bio-medical data / big data systems is a plus

Experience leading and driving projects with a cross-functional team

You're a good fit if you're a:

Confident leader

Energetic spirit

Insightful thinker

Thoughtful do-gooder

Caring human

What you'll find here:

Purpose: If you gain strength from doing important work, you belong on our team.

Challenge: We’re improving the lives of people who need us. We have big challenges ahead and the motivation to overcome them.

Trust: We’re building a culture of independence. That means we’re going to trust and support you in making the right decisions.

Transparency: You need to see the whole picture if you’re going to make an impact.

We are committed to building a diverse team that represents a variety of backgrounds, viewpoints, and skills. We believe that the more inclusive we are, the better the products we build will be.The Ribbon is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by local law.

Apply Now