Effective February 01, 2022
DEVA. (“DEVA Egypt”, “we”, “our” or “us”) welcomes you (the “User(s)”, or “you”) to our website at: www.theribbon.life (the “Site”) and to our social network for patients and their family members (“the “Network”) available via mobile applications and the Site (the “App”, and together with the Network and the Site – the “Service”, as further detailed below).
You may use the Service (or any part thereof) only in accordance with the terms and conditions hereunder.
THIS SERVICE PROVIDES INFORMATION ONLY AND DOES NOT PROVIDE ANY MEDICAL ADVICE. DEVA IS NOT A HEALTH CARE PROVIDER AND THE SERVICE IS PROVIDED FOR GENERAL INFORMATIONAL AND EDUCATIONAL KNOWLEDGE AND CONSIDERATION ONLY, AND DOES NOT PROVIDE OR CONSTITUTE AS PROFESSIONAL OR MEDICAL ADVICE, DIAGNOSIS, TREATMENT, CONSULTATION OR HEALTHCARE SERVICE IN ANY WAY, AND MUST NOT BE RELIED UPON AS SUCH.
All of the content provided, such as text, treatments, dosages, outcomes, charts, patient profiles, graphics, photographs, images, advice, messages, forum postings, and any other material provided are for informational purposes only and are not a substitute for professional medical advice or treatment. Always seek the advice of your physician or other qualified health provider regarding your health. Never disregard professional medical advice or delay in seeking it because of something you have read on the ribbon.life
If you think you may have a medical emergency, call your doctor immediately.
The Ribbon.Life does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned by Members on the Platform. Reliance on any information provided by The Ribbon.Life, by persons appearing on the Platform at the invitation of The Ribbon.Life, or by other Members is solely at your own risk.
By accepting these Terms, you represent that any and all information you provide us through the Service is true and accurate. The provision of any false or fraudulent information is strictly prohibited.
The Service is an informational and social network service that enables its Users to obtain and provide immediate and ongoing information on personal and medical conditions and medical treatments and to share information between Users, including optional treatments, personal views on medical conditions and treatments, treatment tasks, personal recommendations, electronic medical records, bureaucracy challenges and shortcut recommendation by Users, optional ways to improve medical treatment as well as the opportunity to communicate and obtain support from persons experiencing similar medical conditions.
In accordance with the information you provide DEVA, or due the fact that you are a User of the App and/or the Site, the Service may offer you personalized tips, information and notifications, which are based on aggregated statistics and/or information provided to us by other users and/or third parties. In addition, the Service may also show you public posts of other users who have a similar profile/ characteristic or similar interests which may include questions or information that might interest you.
The User may choose to enter designated zone(s) in the Services, dedicated to specific third party health care service providers (who are approved partners of DEVA, such as specific hospitals). Such zone allows Users to connect to said health services provider and to take part in other sub-groups applicable to, and offered by, such third part provider, receive information regarding the provider and receive provider’s generic forms (the “Health Service Providers Information Zones”). The registration to the Health Service Providers Information Zones is subject to the provision of a specific access code, supplied to the User by the applicable third party provider, allowing you to enter to the applicable Health Service Providers Information Zone, and additional terms and conditions may apply.
The Service is not allowed for use by individuals who are under the age of sixteen (16) years old (see Section 10 below).
THE INFORMATION WHICH MAY BE AVAILABLE TO YOU THROUGH THE SERVICE IS BASED SOLELY ON AGGREGATED STATISTICS AND/OR INFORMATION PROVIDED TO US BY OTHER USERS AND/OR THIRD PARTIES. SUCH INFORMATION MAY THEREFORE BE INACCURATE OR CONTAIN ERRORS, AND DEVA IS NOT RESPONSIBLE IN ANY WAY FOR THE QUALITY, RELIABILITY, ACCURACY AND USABILITY OF SUCH INFORMATION. THE SERVICE PROVIDES A PLATFORM FOR COMMUNICATION BETWEEN USERS AND GROUPS OF USERS. THROUGH SUCH COMMUNICATION, YOU MAY RECEIVE AMONGST OTHER THINGS INFORMATION, PERSONAL INFORMATION, PERSONAL OPINIONS, ALTERNATIVE APPROACHES, OFFICIAL AND UNOFFICIAL PROCEDURES, SEMI-MEDICAL AND MEDICAL INFORMATION. PLEASE NOTE THAT INFORMATION IS PROVIDED AT YOUR OWN RISK AND DEVA SHALL NOT BE HELD LIABLE OR RESPONSIBLE IN ANY WAY FOR THE QUALITY, RELIABILITY, ACCURACY AND USABILITY OF SUCH ADVICE.
BY USING THE SERVICE, YOU AGREE THAT DEVA IS NOT RESPONSIBLE OR LIABLE FOR ANY CLAIM, LOSS, OR DAMAGE ARISING FROM THE USE OF THE SERVICE AND PARTICIPATION IN THE NETWORK.
WE STRONGLY URGE YOU TO CONSULT YOUR PHYSICIANS AND MEDICAL PROFESSIONALS IN ALL MEDICAL AND HEALTH RELATED DECISIONS AND TO REVIEW ANY INFORMATION WITH QUALIFIED PROFESSIONALS OUTSIDE OF THE SERVICE, WHO ARE FULLY AWARE OF YOUR INDIVIDUAL NEEDS AND CIRCUMSTANCES.
DEVA DOES NOT IN ANY WAY ENDORSE, RECOMMEND OR ASSUME ANY RESPONSIBILITY FOR ANY DECISION MADE OR ACTION TAKEN OR NOT TAKEN IN WHOLE OR PARTIAL RELIANCE ON THE SERVICE OR ANY CONTENT THEREOF OR OBTAINED THEREBY, NOR FOR ANY LOSS, INJURY, INCONVENIENCE, HARM AND/OR DAMAGE INCURRED AS A RESULT OF, OR IN CONNECTION WITH, THE SERVICE OR USE THEREOF.
DEVA IS NOT OWNED IN ANY MANNER BY ANY MEDICAL OR HEALTHCARE INSTITUTION OR ANY PHARMACEUTICAL CORPORATION, AND DOES NOT PROVIDE ANY PARTICULAR ENDORSEMENT FOR SUCH.
YOU ACKNOWLEDGE AND AGREE THAT THE USE OF THE SERVICE AND PARTICIPATION IN THE NETWORK IS ENTIRELY AT YOUR OWN RISK.
You must provide accurate and complete information when creating an Account and you agree to not misrepresent any of your personal information or Account information, and to keep your Account information accurate and up to date.
You may not assign or transfer your rights or delegate your duties under the Account and/or these Terms without the prior written consent of DEVA Egypt.
If you provide a password and username, you are solely and fully responsible for maintaining the confidentiality of the login credentials (e-mail, username and password) of your Account and for all activities that occur under your Account. You agree not to disclose your login credentials to any third party. If you forget your password, you can request to have a new password sent to your registered e-mail address. Your Account is at risk if you let someone else use it inappropriately and we reserve the right to terminate your Account if you or anyone using your Account violates these Terms.
You must notify us immediately of any unauthorized use of your Account of login credentials or any other breach of security. We cannot and will not be liable for any loss or damage arising from any failure of yours to comply with the Terms or from any unauthorized use of your Account or any other breach of security. You may be liable for the losses of DEVA and/or others due to any such use.
To help protect the privacy of data and personally identifiable information you transmit through use of our service, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis. We restrict access to your personal data to those employees who need to know that information to provide benefits or services to you. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information. We commit to taking appropriate disciplinary measures to enforce our employees’ privacy responsibilities.
NOTE THAT TERMINATING YOUR ACCOUNT MAY CAUSE THE LOSS AND/OR UNAVAILABILITY OF CONTENT, FEATURES, OR CAPACITY WITH REGARD TO YOUR ACCOUNT. DEVA SHALL NOT BE LIABLE IN ANY WAY FOR SUCH UNAVAILABILITY AND/OR LOSS.
There are certain conducts which are strictly prohibited on and/or with respect to the Service. Please read the following restrictions carefully. Your failure to comply with the provisions hereunder may result (at DEVA’s sole discretion) in the termination of your access to the Service and may also expose you to civil and/or criminal liability.
The Service (including the Site, App and Network), the User Generated Content, the DEVA’s proprietary software, algorithms and any and all intellectual property rights pertaining thereto, including, without limitation, inventions, patents and patent applications, trademarks, trade names, logos, icons, copyrightable materials, graphics, text, images, designs (including the “look and feel” of the Service and any part thereof), specifications, methods, procedures, information, know-how, data, technical data, interactive features, source and object code, files, interface, GUI and trade secrets, whether or not registered and/or capable of being registered (collectively, “Intellectual Property”), are owned and/or licensed to DEVA, and are subject to copyright and other applicable intellectual property rights under Egyptian laws, foreign laws and international conventions. You may not copy, distribute, display, execute publicly, make available to the public, emulate, reduce to human readable form, decompile, disassemble, adapt, sublicense, make any commercial use, sell, rent, lend, process, compile, reverse engineer, combine with other software, translate, modify or create derivative works of any material that is subject to DEVA’s proprietary rights, including DEVA’s Intellectual Property, either by yourself or by anyone on your behalf, in any way or by any means, unless expressly permitted in the Terms.
DEVA hereby grants you, and you accept, a personal, non-exclusive, non-commercial, non-transferable, non-sublicensable, fully revocable, limited license to use the App, Site, Network and Content, solely for the limited purpose of using the Service for a personal, non-commercial needs in accordance with the Terms.
“DEVA” and all logos and other proprietary identifiers used by DEVA in connection with the Service, (“DEVA Egypt Trademarks”) are all trademarks and/or trade names of DEVA, whether or not registered. All other trademarks, service marks, trade names and logos which may appear on or with respect to the Service belong to their respective owners (“Third Party Marks”). No right, license, or interest to DEVA Trademarks and/or to the Third Party Marks is granted hereunder, and you agree that no such right, license, or interest shall be asserted by you with respect to DEVA Trademarks or the Third Party Marks and therefore you will avoid using any of those marks, unless expressly permitted herein.
You are hereby prohibited from removing or deleting any and all copyright notices, restrictions and signs indicating proprietary rights of DEVA and/or its licensors, including copyright mark [©] or trademark [® or ™] contained in or accompanying the Service, and you represent and warrant that you will abide by all applicable laws in this respect. You are further prohibited from using, diluting or staining any name, mark or logo that is identical, or confusingly similar to any of DEVA marks and logos, whether registered or not.
The Service may use or include third party software, files and components that are subject to open source and third party license terms (“Third Party Components”). Your right to use such Third Party Components as part of, or in connection with, the Service is subject to any applicable acknowledgements and license terms accompanying such Third Party Components, contained therein or related thereto. If there is a conflict between the licensing terms of such Third Party Components and these Terms, the licensing terms of the Third Party Components shall prevail only in connection with the related Third Party Components. These Terms do not apply to any Third Party Components accompanying or contained in the Service and DEVA disclaims all liability related thereto. You acknowledge that DEVA is not the author, owner or licensor of any Third Party Components, and that DEVA makes no warranties or representations, express or implied, as to the quality, capabilities, operations, performance or suitability of Third Party Components. Under no circumstances shall the Service or any portion thereof (except for the Third Party Components contained therein) be deemed to be “open source” or “publicly available” software.
Since you may download the App from a third party platform, service provider or distributor (e.g. App Store or Google Play) (“Platform Provider”) your use of the App may also be governed by usage rules which the Platform Provider may have established and which relate to your use of the App (“Usage Rules”). Please note that in such case, Usage Rules may apply and it is your responsibility to determine what other Usage Rules are applicable to your use of the App. You undertake to comply with all the applicable Platform Provider’s Usage Rules. The terms of the Usage Rules may prevail over any other Terms. You represent that you are not prohibited by any applicable laws or Usage Rules from downloading and/or using the App. Any download and/or use of the App by anyone prohibited by any applicable laws or Usage Rules from downloading and/or using the App is expressly prohibited.
You acknowledge and agree that Platform Provider has no responsibility for the App or content thereof, nor does it have any obligation whatsoever to furnish any maintenance and support services with respect to the App. In the event of any failure of an App downloaded from Apple Inc.’s AppStore to conform to any applicable warranty, you may notify Apple Inc., and Apple Inc. will refund the purchase price, if any, for the App to you. To the maximum extent permitted by applicable law, Platform Provider will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be solely governed by these Terms and any law applicable to DEVA as provider of the App. You acknowledge that Platform Provider is not responsible for addressing any claims of you or any third party relating to the App or your possession and/or use of the App, including, but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation; and all such claims are governed solely by these Terms and any law applicable to DEVA as provider of the App. You acknowledge and agree that if you downloaded the App from Apple Inc.’s AppStore, Apple Inc., and its subsidiaries, are third party beneficiaries of these Terms, and that, upon your acceptance of the terms and conditions of these Terms, Apple Inc. will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third party beneficiary thereof.
The Service’s availability and functionality depend on various factors, such as communication networks, software, hardware, and DEVA’s service providers and contractors. DEVA does not warrant or guarantee that the Service will operate and/or be available at all times without disruption or interruption, or that it will be immune from unauthorized access error-free.
DEVA reserves the right to modify, correct, amend, enhance, improve, make any other changes to, or discontinue, temporarily or permanently, the Service (or any part thereof) without notice, at any time. In addition, you hereby acknowledge that the Content available through the Service may be changed, modified, edited or extended in terms of content and form or removed at any time without any notice to you. DEVA reserves the right not to upload any Content you may make available to the Service. You agree that DEVA shall not be liable to you or to any third party for any modification, suspension, error, malfunction or discontinuance of the Service (or any part thereof). In addition, DEVA may, at any time and in its sole discretion, elect to charge a fee in consideration for providing the Services.
DEVA DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE, THE INABILITY TO USE OR OPERATE, OR THE RESULTS OF THE USE OR OPERATION OF THE SERVICE (OR ANY PART THEREOF).
THE SERVICE (AND ANY PART THEREOF), INCLUDING WITHOUT LIMITATION ANY CONTENT, DATA AND INFORMATION RELATED THERETO, ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF TITLE OR NON-INFRINGEMENT OR IMPLIED WARRANTIES OF USE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE.
DEVA AND ITS AFFILIATES, INCLUDING ANY OF THEIR OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, SUB-CONTRACTORS, AGENTS, PARENT COMPANIES, SUBSIDIARIES AND OTHER AFFILIATES (COLLECTIVELY, “DEVA AFFILIATES”), JOINTLY AND SEVERALLY, DISCLAIM AND MAKE NO REPRESENTATIONS OR WARRANTIES AS TO THE USABILITY, ACCURACY, QUALITY, AVAILABILITY, RELIABILITY, SUITABILITY, COMPLETENESS, TRUTHFULNESS, USEFULNESS, OR EFFECTIVENESS OF ANY CONTENT, DATA, RESULTS, OR OTHER INFORMATION OBTAINED OR GENERATED IN CONNECTION WITH YOUR OR ANY USER’S USE OF THE SERVICE.
DEVA DOES NOT WARRANT THAT THE OPERATION OF THE SERVICE IS OR WILL BE SECURE, ACCURATE, COMPLETE, UNINTERRUPTED, WITHOUT ERROR, OR FREE OF VIRUSES, WORMS, OTHER HARMFUL COMPONENTS, OR OTHER PROGRAM LIMITATIONS. DEVA MAY, AT ITS SOLE DISCRETION AND WITHOUT AN OBLIGATION TO DO SO, CORRECT, MODIFY, AMEND, ENHANCE, IMPROVE AND MAKE ANY OTHER CHANGES TO THE SERVICE AT ANY TIME, OR DISCONTINUE DISPLAYING OR PROVIDING ANY CONTENT OR FEATURES WITHOUT ANY NOTICE TO YOU.
IN NO EVENT SHALL DEVA AND/OR ANY OF THE DEVA AFFILIATES BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, RESULTING FROM OR ARISING OUT OF THE SERVICE, USE OR INABILITY TO USE THE SERVICE, FAILURE OF THE SERVICE TO PERFORM AS REPRESENTED OR EXPECTED, LOSS OF GOODWILL, DATA OR PROFITS, THE PERFORMANCE OR FAILURE OF DEVA TO PERFORM UNDER THESE TERMS, AND ANY OTHER ACT OR OMISSION OF DEVA OR BY ANY OTHER CAUSE WHATSOEVER, INCLUDING WITHOUT LIMITATION DAMAGES ARISING FROM THE CONDUCT OF ANY USERS AND/OR THIRD PARTY SERVICES.
NO ACTION MAY BE BROUGHT BY YOU FOR ANY BREACH OF THESE TERMS MORE THAN ONE (1) YEAR AFTER THE ACCRUAL OF SUCH CAUSE OF ACTION. AS SOME COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THEN SUCH LIMITATIONS ONLY MAY NOT APPLY TO A USER RESIDING IN SUCH COUNTRIES.
SUCH LIMITATIONS, EXCLUSIONS AND DISCLAIMERS SHALL APPLY TO ALL CLAIMS FOR DAMAGES, WHETHER BASED IN AN ACTION OF CONTRACT, WARRANTY, STRICT LIABILITY, NEGLIGENCE, TORT, OR OTHERWISE. YOU HEREBY ACKNOWLEDGE AND AGREE THAT THESE LIMITATIONS OF LIABILITY ARE AGREED ALLOCATIONS OF RISK CONSTITUTING IN PART THE CONSIDERATION FOR DEVA’S SERVICES TO YOU, AND SUCH LIMITATIONS WILL APPLY NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY, AND EVEN IF DEVA AND/OR ANY DEVA AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LIABILITIES AND/OR DAMAGES. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION AND IN NO EVENT SHALL DEVA’S CUMULATIVE LIABILITY TO YOU EXCEED AMOUNTS PAID TO DEVA FOR USE OF THE SERVICE. IF YOU HAVE NOT MADE ANY PAYMENTS TO DEVA FOR THE USE OF THE SERVICE, THEN DEVA SHALL NOT HAVE ANY LIABILITY TOWARDS YOU.
You agree to defend, indemnify and hold harmless DEVA and any DEVA Affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, fines, late fees, cancellation fees and expenses (including attorney’s fees) arising directly or indirectly from: (i) your use of the Service (or any part thereof); (ii) breach of any term of these Terms by you or anyone using your Account; (iii) any damage of any sort, whether direct, indirect, special or consequential, you may cause to any third party which relates to your use of (or inability to use) the Service; (iv) your violation of any third party intellectual property rights, privacy rights or other rights through your use of the Service or provision of information to the Network; and (v) your violation of any applicable law or regulation
At any time, DEVA may block your access to the Service and/or temporarily or permanently limit, suspend or terminate your Account, for any reason, at its sole discretion, in addition to any other remedies that may be available to DEVA under any applicable law. Such actions may be taken if DEVAdeems that you have breached any of these Terms in any manner.
Additionally, DEVA may at any time, at its sole discretion, cease the operation of the Service or any part thereof, temporarily or permanently, without giving any prior notice. You agree and acknowledge that DEVA does not assume any responsibility or liability with respect to, or in connection with the termination of the Service and/or loss of any data.
If you have any questions (or comments) concerning the Terms or the Service, you are welcome to send us an email to the following address, and we will make an effort to reply within a reasonable timeframe: email@example.com.
By contacting us, you represent that you are free to do so and that you will not knowingly provide DEVA with information that infringes upon third parties’ rights, including any intellectual property rights. You further acknowledge that notwithstanding anything herein to the contrary, any and all rights, including intellectual property rights in such information provided, shall belong exclusively to DEVA, and DEVA may use or refrain from using any such information at its sole discretion.